Privacy Policy

This Privacy Policy explains how Aanve Digital Solutions (“we”, “us”, “our”) collects, uses, and protects your information when you visit https://www.aanve.com/ or engage our services.

Who we are

Aanve Digital Solutions
220 B, 2nd floor, Jaina Tower 2, Janakpuri District Center, Janakpuri, New Delhi, Delhi 110058
Phone: +91 9015599355 • Email: [email protected]

Information we collect

Contact & business info: name, email, phone, company, role.
Lead & project details: goals, budgets, website/app URLs.
Usage data: pages viewed, clicks, device/browser, IP, approximate location.
Cookies & tracking: GA4, Google Ads conversions/Enhanced Conversions, remarketing, WhatsApp click tracking, call tracking.
Communications: emails, WhatsApp chats, call time/duration (not call recordings unless stated).

How we collect it

Forms on our website and landing pages.
Emails, phone calls, and WhatsApp messages you send us.
Automatically via cookies, pixels, and tags on our site.
From service providers (analytics, ads platforms) and publicly available sources.

How we use your information

Provide audits, proposals, and deliver marketing services.
Improve performance through analytics and testing.
Set up and optimize ads, tracking, and reporting.
Send service/marketing communications (you can opt out anytime).
Maintain security, comply with law, and prevent fraud.

Legal basis / lawful use

We process data based on consent, to perform a contract or pre‑contract steps, and our legitimate interests (e.g., improving services, preventing abuse). We strive to comply with applicable laws, including India’s Digital Personal Data Protection Act (DPDP), 2023.

Sharing your information

Service providers: hosting, analytics, advertising, CRM, email, call tracking.
Platforms: Google (Ads/Analytics), Meta, LinkedIn, etc., when necessary for campaigns.
Legal/compliance: if required by law or to protect our rights.
Business transfers: in a merger, acquisition, or asset sale.

Retention

We keep personal data as long as needed for the purpose collected. Typical retention: lead inquiries 24 months; client/project records up to 7 years for accounting/compliance.

Your choices and rights

Opt out of marketing emails via unsubscribe or by contacting us.
Disable cookies in your browser (site features may be limited).
Request access, correction, or deletion by emailing [email protected].

International transfers

Your data may be processed outside India by our providers. We take reasonable steps to protect it through contracts and security measures.

Security

We use reasonable administrative, technical, and physical safeguards. No method of transmission or storage is 100% secure.

Children

Our services are not directed to children under 13, and we do not knowingly collect their data.

Updates to this policy

We may update this policy. The “Last updated” date will change and the latest version will apply.

Contact

Questions or requests: [email protected], +91 9015599355.